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			<title>Orion Network Configuration Manager Combats Unknown threats with Knowledge.</title>
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			<pubDate>Tue, 27 Apr 2010 01:21:28 +0000</pubDate>
			<dc:creator>Frank Ohlhorst</dc:creator>
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			<description><![CDATA[providing administrators with the most important element of all – Knowledge.<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>The biggest threat to network operations is the unknown. That unknown can take many forms, it can consist of unknown individuals accessing IT resources, or unknown hardware being inserted into the network, or unknown changes made to configurations. Network Management software Vendor Solarwinds is taking the fear out of the unknown with Orion Network Configuration Manager (NCM), a product that combats the unknown with the most likely resource, knowledge.<br />
Orion NCM is a network monitoring and management tool designed to detect, track and apply changes to network configurations in real-time. The product also tracks those changes and records the actions around those changes, making it much easier to follow what has changed, when it was changes, and most importantly, why it was changed.<br />
Orion NCM integrates with Orion Network Performance Monitor (please see NPM Review at <a href="bit.ly/coX9F" target="_blank">bit.ly/coX9FT</a>) and offers several features that are sure to make an administrators life much easier. The product includes:<br />
-	Automatic backup of configurations for supported devices<br />
-	Ability to apply bulk changes across the enterprise<br />
-	Real-time notifications and updates<br />
-	Detection of policy violations<br />
-	Support for Cisco EnergyWise technology<br />
-	Network Discovery<br />
-	Inventory management<br />
-	Firmware management<br />
-	Device configuration import<br />
-	Support for Configuration Rollbacks<br />
-	Roles management<br />
<strong>Working with Orion NCM:</strong><br />
Orion NCM uses a browser based interface, which is loaded with web 2.0 capabilities. The management console exhibits fast updates and features capabilities such as drill down, reports and help screens. Orion NCM is able to monitor and work with thousands of network devices and fully integrates with Solarwind’s network performance monitoring software – Orion NCM. The combination of the two packages gives full monitoring capabilities with reporting and change management capabilities that can be applied to multisite, enterprise networks.<br />
Previous versions of Orion NCM suffered from several minor bugs and SolarWinds has put a great deal of effort into stamping out those bugs. Some of those bugs were little more than a nuisance, while others reared their ugly heads at the most inconvenient times. Administrators will be happy to see issues such as SNMP V3 password length limitations fixed, as well as newly scheduled jobs now appearing on the jobs list. Several installation problems have also been resolved, such as those found when installing on SQL 2008 and issues with Windows Server 2008 and UAC issues.<br />
Installation of Orion NCM can be a little complicated, although none of the issues presented during installation and setup were insurmountable. Setup complexity is directly related to network complexity. That said, if an administrator is already responsible for a complex network, it is safe to say that Orion NCM should not present any installation challenges.<br />
While the browser-based interface proves to be a powerful tool, it is designed for reporting and monitoring. Most of the action with the product takes place with a client application that runs under windows. That client is used to define policies, execute commands, schedule jobs and a multitude of other tasks. Administrators will want to make sure they have installed the client application on their PC.<br />
Getting started with the product is surprisingly straightforward – thanks to the network discovery feature. Orion NCM scans the entire network and automatically imports discovered devices into the Orion NCM’s MSSql database. That feature, paired with multi-vendor device support and the ability to import devices from third-party configuration management solutions greatly reduces the time needed to setup a change management system. Network discovery proves to be surprisingly quick, with most networks only taking a few minutes to scan.<br />
Once devices are imported, administrators can take a few minutes to generate some reports on the devices, gather up information of the last updates and even group or categorize devices into manageable containers. Once an administrator has a good idea of how devices are configured on the network, the next step is to setup policies and roles.<br />
Setting up roles is the first step to creating security around change management. Roles configuration is located under a security tab on the windows client application. The product works with active directory and can import in users. Administrators can define management roles for those users, limiting their power to implement changes on devices or isolate the user to managing a few devices at their specific site or within their department. Roles management proves to be a very important capability, especially when it comes to auditing changes on network configurations. All activity is recorded based upon user and device, helping an administrator to recreate a series of events that led to a problem. Or, even use that history to determine how a problem was resolved.<br />
Policy management is one of the most important features of the product. Administrators can define policies for compliance or access or most any device activity. Orion NCM comes with dozens of predefined polices that are ready out of the box to use. Those policies should prove interesting to those administrators that must adhere to compliance requirements. Policies for HIPPA, PCI and many other compliance requirements are predefined, saving administrators countless hours and allowing administrators to remediate violations and complete compliance reports almost immediately after installation.<br />
The product’s one-step remediation feature makes dealing with problems that much simpler – With just a few mouse clicks an administrator can identify a policy violation and immediately build a remediation script to solve the problem. One-step remediation is another time saver, that realy exemplifies the value of Orion NCM.<br />
The real meat and potatoes of Orion NCM is the product’s configuration management features. Configuration management is handled by an intuitive screen that lists all devices by node and allows administrators to drill down into a specific hardware components configuration. Administrators have instant access to change reports, before and after comparisons, change history and actual configuration script text. That information offers administrators a way to quickly visualize what changes have occurred, and what changes may be needed. The drill down feature allows administrators to identify minor changes that may have impacted performance or operation of a particular device and then fix that device by rolling back a change or executing an update.<br />
The inventory tab works as one would expect – it offers an inventory of all discovered and managed devices, but with a twist. The inventory reports can identify deployment dates, warranty expiration dates, service contract and support dates, as well as licensing information. All actionable information that can prevent items from falling through the management cracks. Inventory reports can be generated in real-time and can also be auto-delivered via email as an attachment. Administrators can also export inventory reports as HTML, PDF and Excel, making it much easier to include the information in presentations or calculations for budgeting purposes. The inventory reports can be very descriptive and include information such as serial numbers, inputted asset tags and so on, helping to reduce the chaos that normally surrounds managing network inventories across multiple departments and sites.<br />
One of the product’s most powerful features can be found under the client applications “Jobs” tab. Here, administrators can schedule actions to occur. While that in itself is a necessary feature, the impressive part comes with the ability to perform “mass changes”. Administrators can define groups of network devices and then perform a bulk operation to update all of those devices in a single event. On large networks, where a security event may require an immediate update, the bulk change capability could become the most important feature offered by the product.<br />
Administrators will find that Orion NCM is much more than a change management tool, the additional features, ease of use and ability to integrate with Orion NPM make the product a unique entry in a growing field of change management solutions, while providing administrators with the most important element of all – Knowledge.</p>
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			<title>Security: The New Cost of Networking</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=940489f84d86322f2d4ad2c7470655ff</link>
			<pheedo:origLink>http://channeltechcenter.com/s/988.security-the-new-cost-of-networking/</pheedo:origLink>
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			<pubDate>Wed, 03 Mar 2010 22:21:59 +0000</pubDate>
			<dc:creator>Michael Vizard</dc:creator>
			<category><![CDATA[Blogs]]></category>
			<category><![CDATA[Channel Tech Outlook]]></category>
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			<description><![CDATA[Security has become a cost of networking. Whereas security was once considered a completely separate discipline, it’s becoming increasingly clear that vendors are responding to customer demands for a more integrated approach.
Evidence of this convergence abounds. Security software vendors are lined up to port their wares to network infrastructure platforms from companies such as Hewlett-Packard, [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>Security has become a cost of networking. Whereas security was once considered a completely separate discipline, it’s becoming increasingly clear that vendors are responding to customer demands for a more integrated approach.</p>
<p>Evidence of this convergence abounds. Security software vendors are lined up to port their wares to network infrastructure platforms from companies such as Hewlett-Packard, Juniper Networks and F5 Networks. The latest example is <a href="http://www.ctoedge.com/content/f5-networks-partners-secure-passage">the coupling of the Firemon firewall and network management platform with BIG-IP switches from F5 Networks</a>.</p>
<p>As IT organizations ponder their options for the next generation of networking, many of them are insisting that security functions come baked in with the gear. This creates disruption and, in some cases opportunities for solution providers such as M&amp;S Technologies in Dallas that is leveraging its relationship with both Secure Passage and F5 Networks to expand its potential base of customers for both offerings, said Mark Miller, a company partner.</p>
<p>There will always be the need for security services as practice, but how security technologies get delivered to the enterprise is undergoing a major transformation that will challenge solution providers to adopt to some new market realties in the days and months ahead.</p>
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			<title>Taking Channel Marketing Up a Web 2.0 Level</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=e98e57f5be817fd351c29a7e8dcc112b</link>
			<pheedo:origLink>http://channeltechcenter.com/s/986.taking-channel-marketing-up-a-web-2-0-level/</pheedo:origLink>
			<comments>http://channeltechcenter.com/s/986.taking-channel-marketing-up-a-web-2-0-level/#comments</comments>
			<pubDate>Wed, 03 Mar 2010 21:15:43 +0000</pubDate>
			<dc:creator>Michael Vizard</dc:creator>
			<category><![CDATA[Blogs]]></category>
			<category><![CDATA[Channel Tech Outlook]]></category>
			<category><![CDATA[BrainShark]]></category>
			<category><![CDATA[channel]]></category>
			<category><![CDATA[channel marketing]]></category>
			<category><![CDATA[solution providers]]></category>
			<category><![CDATA[Web 2.0]]></category>
			<category><![CDATA[widgets]]></category>
			<guid isPermaLink="false">http://channeltechcenter.theitsites.com/?p=986</guid>
			<description><![CDATA[If solution providers wait for vendors to figure out that there are more sophisticated ways to market solutions using Web 2.0 technologies, we may well be on to Web 4.0 before the channel see any actual benefits.
A good example of how Web 2.0 platforms can be used in the channel comes in the form of [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>If solution providers wait for vendors to figure out that there are more sophisticated ways to market solutions using Web 2.0 technologies, we may well be on to Web 4.0 before the channel see any actual benefits.</p>
<p>A good example of how Web 2.0 platforms can be used in the channel comes in the form of a Web service from BrainShark. Dubbed the <a href="http://www.brainshark.com/brainsharkinc/wycc">Brainshark Channel Solution</a>, this multimedia platform makes it relatively simple for a vendor to extend “widgets” and other modules from the Brainshark service and right on to the Web site of the solution provider.</p>
<p>As platforms like these continue to gain traction, it’s easy to see how solution provider could mix and match modules of product information from different vendors to create solution sets on their own Web sites without having to reinvent that content. Better yet, the same piece of content can be used multiple times across various solution sets.</p>
<p>Brainshark isn’t the only channel marketing platform out there, but it does illustrate how solution providers need to evolve their marketing in the age of the Web. Of course, before that happens, the vendors have to evolve their capabilities as well. And the best way for that to happen is for solution providers to start asking vendors why can’t they do what platforms such as Brainshark already provide?</p>
<p>In the meantime, solution providers need to up their marketing game in the age of the Web, and aligning themselves with vendors that actually help them do that is one intangible criteria that should be seriously considered when deciding to ally with one vendor or another.</p>
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			<title>CA Outlines Data Management Strategy</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=6730109ad4d1d5fe588fe4a670db3d23</link>
			<pheedo:origLink>http://channeltechcenter.com/s/978.ca-outlines-data-management-strategy/</pheedo:origLink>
			<comments>http://channeltechcenter.com/s/978.ca-outlines-data-management-strategy/#comments</comments>
			<pubDate>Mon, 01 Feb 2010 14:18:51 +0000</pubDate>
			<dc:creator>Michael Vizard</dc:creator>
			<category><![CDATA[Blogs]]></category>
			<category><![CDATA[Channel Tech Outlook]]></category>
			<category><![CDATA[Cloud Computing]]></category>
			<category><![CDATA[Managed Services]]></category>
			<category><![CDATA[Storage]]></category>
			<category><![CDATA[CA]]></category>
			<category><![CDATA[channel]]></category>
			<category><![CDATA[data deduplication]]></category>
			<category><![CDATA[data managment]]></category>
			<category><![CDATA[Nexsan]]></category>
			<category><![CDATA[Quantum]]></category>
			<category><![CDATA[replication]]></category>
			<category><![CDATA[solution providers]]></category>
			<guid isPermaLink="false">http://channeltechcenter.theitsites.com/?p=978</guid>
			<description><![CDATA[One thing that seems to be abundantly clear at this point is that data deduplication and replication have become features of data storage products. CA pretty much led the way on this, with recent offerings from Quantum and Nexsan pretty much confirming the trend. In fact, with Symantec expected to follow suit any moment, it’s [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>One thing that seems to be abundantly clear at this point is that data deduplication and replication have become features of data storage products. CA pretty much led the way on this, with recent offerings from <a href="http://www.ctoedge.com/content/quantum-takes-data-management-another-level">Quantum</a> and <a href="http://www.ctoedge.com/content/nexsan-partners-falconstor-simplify-backup">Nexsan</a> pretty much confirming the trend. In fact, with Symantec expected to follow suit any moment, it’s all over except for the shouting.</p>
<p>Normally, the assimilation of one product category into another is cause for dismay in the channel. But as we go forward, Adam Famularo, CA , senior vice president and general manager for CA&#8217;s Recovery Management &amp; Data Modeling business unit, points out that what we’re actually witnessing is the transformation of backup and recovery into an ongoing service that creates opportunities for recurring revenue streams for channel partners.</p>
<p>Famularo adds that this general movement towards backup and recovery in the cloud is also creating some even bigger opportunities for solution provider in the realm of data management. Customers no longer want to treat all data equally. They want to be able to prioritize the recovery process based on relative importance of the data. That creates an opportunity for solution providers to deliver <a href="http://en.wikipedia.org/wiki/Information_Lifecycle_Management">information lifecycle management </a>(ILM) services to the customers are that are enabled by data deduplication and replication services tied back to cloud computing services.</p>
<p>Famularo says channel partners should keep an eye out for how CA not only intends to tightly integrate backup and recovery with cloud computing services, but also how the entire portfolio of CA products will be unified around a data management strategy.</p>
<p>In the meantime, Famularo says he wants partners to know that CA is serious about backup and recovery because it’s now part of a larger corporate strategy that will ultimately create more opportunities for partners.</p>
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			<title>Unified Communications Comes of Channel Age</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=83f4e0ce957ec09c281817e197371586</link>
			<pheedo:origLink>http://channeltechcenter.com/s/967.unified-communications-comes-of-channel-age/</pheedo:origLink>
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			<pubDate>Fri, 22 Jan 2010 01:00:01 +0000</pubDate>
			<dc:creator>Michael Vizard</dc:creator>
			<category><![CDATA[Blogs]]></category>
			<category><![CDATA[Channel Tech Outlook]]></category>
			<category><![CDATA[Cloud Computing]]></category>
			<category><![CDATA[Networking]]></category>
			<category><![CDATA[Unified Communications]]></category>
			<category><![CDATA[Avaya]]></category>
			<category><![CDATA[business process management]]></category>
			<category><![CDATA[channel]]></category>
			<category><![CDATA[IBM]]></category>
			<category><![CDATA[Nortel]]></category>
			<category><![CDATA[Siemens]]></category>
			<category><![CDATA[SIP]]></category>
			<category><![CDATA[solutions providers]]></category>
			<guid isPermaLink="false">http://channeltechcenter.theitsites.com/?p=967</guid>
			<description><![CDATA[One of the historic problems with unified communications is how disjointed this set of technologies has really been. Most customers are really still unsure what it means to unify their communications and the various components of unified communications solution don’t always work so seamless together.
But at the same time, interest in increasing the productivity of [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>One of the historic problems with unified communications is <a href="http://www.itbusinessedge.com/cm/blogs/vizard/dis-unified-communications/?cs=37430">how disjointed this set of technologies has really been</a>. Most customers are really still unsure what it means to unify their communications and the various components of unified communications solution don’t always work so seamless together.</p>
<p>But at the same time, interest in <a href="http://www.itbusinessedge.com/cm/blogs/vizard/gartner-2010-cio-survey-a-time-of-great-it-transition/?cs=38795">increasing the productivity of the existing workforce</a> through the better use of IT is on the rise. The question is how can solution providers best leverage unified communications to meet the needs of customers while simultaneously advancing their own business goals? The answer to that question is to start thinking more like a carrier that is delivering set of services that have been customized for a specific customer.</p>
<p>We all know that every major carrier is looking to expand their footprint in unified communications. But the issue these big carriers will have over time is their inability to customize these services. As unified communications evolve in the enterprise, customers are going to want to <a href="http://www.ctoedge.com/content/consumerization-business-processes">see these services delivered inside the applications they use every day</a>. That creates an opportunity for solution providers to provide custom unified communication services as a managed service to the customer.</p>
<p>To pull that off, however, solution providers are going to need to deploy a suite of products based in industry standards such as the <a href="http://en.wikipedia.org/wiki/Session_Initiation_Protocol">Session Initiation Protocol </a>(SIP) that by definition creates an open architecture. For example, it’s the maturity of SIP that enabled <a href="http://www.ctoedge.com/content/siemens-turns-polycom-video-conferencing">Siemens to replace Tandberg with Polycom </a>as its preferred partner for the video conferencing component of the OpenScape unified communications platform. That same approach has also allowed Siemens to make a case for layering its software in on top of existing Nortel infrastructure rather than just assuming those customers will become customers of Avaya in the wake of the latter company buying the enteprise assets of Nortel, said Michael Garland, head of the North America channel for Siemens Enterprise Networks.</p>
<p>As time goes on, SIP will be extended to integrate with a host of service-oriented architecture (SOA) services, as promised this week separately by <a href="http://www.ctoedge.com/content/avaya-proposes-services-extensions-sip">Avaya</a> and <a href="http://www.theregister.co.uk/2010/01/18/ibm_lotuslive_labs_project_vulcan/">IBM</a>, that will allow unified communications to be delivered seamlessly across public and private cloud computing implementations.</p>
<p>In the meantime, unified communications represents one of the best opportunities for solution providers to inset themselves inside the business processes of their customers. And as we’ve said before, <a href="http://channeltechcenter.com/s/613.the-new-masters-of-business-process-management-universe/">whoever controls the business process controls the customer</a>.</p>
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			<slash:comments>2</slash:comments>
		</item>
		<item>
			<title>The Evolution of Data Center Processing Units</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=025706b9070e55dfdd0aa99f1e23ad22</link>
			<pheedo:origLink>http://channeltechcenter.com/s/963.the-evolution-of-data-center-processing-units/</pheedo:origLink>
			<comments>http://channeltechcenter.com/s/963.the-evolution-of-data-center-processing-units/#comments</comments>
			<pubDate>Tue, 19 Jan 2010 22:19:07 +0000</pubDate>
			<dc:creator>Michael Vizard</dc:creator>
			<category><![CDATA[Blogs]]></category>
			<category><![CDATA[Channel Tech Outlook]]></category>
			<category><![CDATA[Data Center]]></category>
			<category><![CDATA[3com]]></category>
			<category><![CDATA[channel]]></category>
			<category><![CDATA[cisco]]></category>
			<category><![CDATA[data center convergence]]></category>
			<category><![CDATA[Hewlett-Packard]]></category>
			<category><![CDATA[oracle]]></category>
			<category><![CDATA[server]]></category>
			<category><![CDATA[servers]]></category>
			<category><![CDATA[solution provider]]></category>
			<category><![CDATA[solution providers]]></category>
			<category><![CDATA[Storage]]></category>
			<category><![CDATA[Sun]]></category>
			<category><![CDATA[sun microsystems]]></category>
			<category><![CDATA[switches]]></category>
			<category><![CDATA[Virtualization]]></category>
			<guid isPermaLink="false">http://channeltechcenter.theitsites.com/?p=963</guid>
			<description><![CDATA[Anybody selling IT infrastructure in the channel these days knows that great change is upon us. There is a shift towards pre-integrated servers that come complete with storage and switches that are being heavily promoted under the concept of data center convergence. The basic idea is that if all these IT infrastructure components are pre-integrated, [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>Anybody selling IT infrastructure in the channel these days knows that great change is upon us. There is a shift towards pre-integrated servers that come complete with storage and switches that are being heavily promoted under the concept of data center convergence. The basic idea is that if all these IT infrastructure components are pre-integrated, they will cost less to deploy and manage.</p>
<p>Of course, IT vendors never saw an emerging technology trend that didn’t look like an opportunity to increase their attach rates. So what is happening under the heading of data center convergence is an attempt by Cisco to expand its networking base into the server realm. This naturally led to a response from Oracle in terms of acquiring Sun Microsystems and Hewlett-Packard’s move to acquire 3Com.</p>
<p>Even before these deals, all three companies have been pushing partners to increase their attach rates and as we move into 2010 there will be more pressure than ever. But the question that solution providers should be asking themselves is whether data center convergence will actually come at a cost of their vendor independence. The fact of the matter is that there are several perfectly good <a href="http://www.ctoedge.com/content/data-center-convergence-needs-be-platform-independent">software-only approaches to data center convergence </a>that accomplish much the same goal that Cisco and HP are trying to achieve. Furthermore, we’ll see some evolution of various virtualization technology standards that will <a href="http://www.ctoedge.com/content/year-ahead-data-center-convergence">make it easier to deliver heterogeneous solutions for data center convergence</a>.</p>
<p>What will change, however, is how customers think about acquiring IT infrastructure. Instead of buying servers, storage and switches, customers will evolve their thinking into buying something akin to “data center processing units” where solution providers are asked to deliver sets of discrete pre-integrated components to power a given set of applications. That may require a little more technical savvy on the part of the solution provider. But what it won’t require is the solution provider to sacrifice their vendor independence unless they deem that backing one horse in the data center races is a good idea.</p>
<p>Further on down the road, solution providers can also look forward to the business opportunities afforded by the eventual need customers will have in terms of integrating diverse units of data center processing.  In the meantime, solution providers would be well-advised to not panic in the face of the massive amount of sound and fury around data center convergence that will be one of the hallmarks of 2010.</p>
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		<item>
			<title>Mobile Computing Mania Creates Channel Opportunity</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=df6cba8f680b547f123f6db23c503375</link>
			<pheedo:origLink>http://channeltechcenter.com/s/907.mobile-computing-mania-create-channel-opportunity/</pheedo:origLink>
			<comments>http://channeltechcenter.com/s/907.mobile-computing-mania-create-channel-opportunity/#comments</comments>
			<pubDate>Fri, 08 Jan 2010 20:00:43 +0000</pubDate>
			<dc:creator>Michael Vizard</dc:creator>
			<category><![CDATA[Channel Tech Outlook]]></category>
			<category><![CDATA[CES]]></category>
			<category><![CDATA[channel]]></category>
			<category><![CDATA[Consumer Electronics Show]]></category>
			<category><![CDATA[i7 processor]]></category>
			<category><![CDATA[intel]]></category>
			<category><![CDATA[Intel Core]]></category>
			<category><![CDATA[mobile]]></category>
			<category><![CDATA[mobile computing]]></category>
			<category><![CDATA[notebooks]]></category>
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			<category><![CDATA[solution providers]]></category>
			<category><![CDATA[workstation]]></category>
			<guid isPermaLink="false">http://channeltechcenter.theitsites.com/?p=907</guid>
			<description><![CDATA[When it comes to PC computing these are the best and worst of times for solution providers in the channel.
The good news, as evidenced by the plethora of systems launched at the Consumer Electronics Show, is that there is more variety of types of PCs than in recent memory. Starting with smartbooks and notebooks all [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>When it comes to PC computing these are the best and worst of times for solution providers in the channel.</p>
<p>The good news, as evidenced by the <a href="http://www.ctoedge.com/content/chaos-rules-land-pc">plethora of systems </a>launched at the <a href="http://www.cesweb.org/">Consumer Electronics Show</a>, is that there is more variety of types of PCs than in recent memory. Starting with smartbooks and notebooks all the way up to workstation-class systems based on the Intel Core i7 processor. And just to make matters more interesting, there are a <a href="http://www.itbusinessedge.com/cm/blogs/vizard/getting-in-touch-with-your-pc/?cs=38618">new class of “slate PCs” coming that feature touch-screen displays</a>.</p>
<p>The bad news is that margins on all of these systems are very tight. For a solution provider to make any real money on these systems, they have to provide consulting services and ongoing support to really make it worth their while.</p>
<p>The opportunity for solution providers is to present themselves as mobile computing specialists. Customers inherently know they can increase their productivity using these devices, but the number of choices available to them is so vast that many of them will opt to do nothing without a little coaxing.</p>
<p>The companies that make these devices, including smartphones, will be inundating customers with messaging over the next several months. The confusion that all this messaging will generate should ultimately make the customer a little more receptive to the concept of developing a real mobile computing strategy for their business. And that’s where the opportunity for solution providers will ultimately lie.</p>
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			<title>Google Smartphone Fails to Set Mobile Channel Free</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=98bf7d82f7e4a03f90a1ef28e445c498</link>
			<pheedo:origLink>http://channeltechcenter.com/s/904.google-smartphone-fails-to-set-mobile-channel-free/</pheedo:origLink>
			<comments>http://channeltechcenter.com/s/904.google-smartphone-fails-to-set-mobile-channel-free/#comments</comments>
			<pubDate>Tue, 05 Jan 2010 22:32:42 +0000</pubDate>
			<dc:creator>Michael Vizard</dc:creator>
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			<guid isPermaLink="false">http://channeltechcenter.theitsites.com/?p=904</guid>
			<description><![CDATA[With much fanfare Google today announced that a Nexus One smartphone is now available directly from Google. On the face of it, this would seem like the opening of the smartphone market, much to the potential benefit of solution providers in the channel.
But while the Nexus One smartphone essentially adds another supplier of phones made [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>With much fanfare Google today announced that a <a href="http://www.google.com/phone">Nexus One smartphone</a> is now available directly from Google. On the face of it, this would seem like the opening of the smartphone market, much to the potential benefit of solution providers in the channel.</p>
<p>But while the Nexus One smartphone essentially adds another supplier of phones made by HTC, <a href="http://www.ctoedge.com/content/google-makes-nexus-one-official">the Google smartphone is still tethered to wireless networks </a>from T-Mobile and, shortly thereafter, Verizon. Oddly enough, the Nexus One smartphone doesn’t work on 3G networks from AT&amp;T, which just happen to be the preferred wireless network for the Apple iPhone.</p>
<p>From a channel perspective, the ideal situation would be to have open carrier networks that could work with any smartphone. But it would literally take an Act of Congress to make that happen. So while the Google Nexus One is a step in the right direction because it at least provides an open source platform for building mobile applications, it’s hardly represents a revolution.</p>
<p>Perhaps one day, Google will build out its own wireless network and then open that network to any and all device makers. That would roughly result in a smartphone market that would be roughly akin to the open approach that created the PC marketplace.</p>
<p>But until that happens, solution providers and their customers are going to be held hostage by carriers. And the price of that closed-minded approach is not only higher costs for consumers, but a lack of innovation that limits to the mobile application space to penny-ante developers of 99 cent applications that most people get bored with an about an hour.</p>
<p>In the meantime, the development of business-class applications for smartphones suffers because the carriers that control the network are just too difficult to do business with, which largely stems from a bunker mentality dedicated to protecting a franchise rather than thinking about how to better exploit it.</p>
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			<title>VMWare to buy Zimbra from Yahoo?</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=ff59841c9ce0832fb71b2420e88f55af</link>
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			<pubDate>Tue, 05 Jan 2010 19:48:28 +0000</pubDate>
			<dc:creator>Frank Ohlhorst</dc:creator>
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			<guid isPermaLink="false">http://channeltechcenter.theitsites.com/?p=901</guid>
			<description><![CDATA[One of my favorite pieces of software is from Zimbra (or Yahoo! Zimbra as they call it in some circles), a company that offers a mixture of open source and commercial email products. Zimbra’s desktop is one of my favorite open source products available today- with it I can access my email and schedules from [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>One of my favorite pieces of software is from Zimbra (or Yahoo! Zimbra as they call it in some circles), a company that offers a mixture of open source and commercial email products. Zimbra’s desktop is one of my favorite open source products available today- with it I can access my email and schedules from a number of providers, ranging from Gmail to Yahoo Mail to most any POP3/IMAP mail system.</p>
<p>I use Zimbra all of the time to access my Gmail based email accounts and to manage my calendars, the integrated Zimbra Calendar fully synchronizes with my Gmail calendars/schedules which proves to be very helpful and makes the product almost as versatile as MS Outlook running under MS Exchange.</p>
<p>So, when I heard that VMware is looking to buy Zimbra, it got my immediate attention and created a little stress to boot. Personally, I am hoping that VMWare does not screw up what I consider to be a good thing.</p>
<p>However, the real question here is why would VMWare want Zimbra? That question has many analysts scratching their collective heads. The company does offer some commercial products, such as the Zimbra collaboration suite, which boasts some 50 million paid seats – perhaps that is the catalyst behind VMWare’s interest, but VMWare has never really been about email or collaboration.</p>
<p>When Yahoo paid some $350 Million for Zimbra a while back, it made some sense &#8211; after all the desktop client supports Yahoo’s mail system and could have easily been transformed into a SaaS communications client for the company, but Yahoo seemed to drop the ball and all but abandoned Zimbra.</p>
<p>I hope that if VMWare buys Zimbra they will invest in the products to make it even better, but one has to wonder if the Zimbra desktop will remain part of the open source community or become a commercial product?</p>
<p>Either way, solution providers should familiarize themselves with Zimbra and perhaps offer the Zimbra Desktop as an alternative email client to their customers. Solution providers should be able to garner a little revenue from setup and training, while preparing for the product to go commercial and then be able to sell upgrades. One thing is certain, if VMWare buys Zimbra, a lot of advertising and marketing will follow, making Zimbra a well known player in the email and collaboration field.</p>
<p>And, even if the deal falls through, solution providers will find that the features and functionality of Zimbra Desktop may make their customers very happy, especially with a purchase price of zero $.</p>
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			<title>Taking the Long View on Cloud Computing</title>
			<link>http://feeds.channeltechcenter.com/click.phdo?i=19567614fb1a1df9cf3ed00143e591ec</link>
			<pheedo:origLink>http://channeltechcenter.com/s/899.taking-the-long-view-on-cloud-computing/</pheedo:origLink>
			<comments>http://channeltechcenter.com/s/899.taking-the-long-view-on-cloud-computing/#comments</comments>
			<pubDate>Mon, 04 Jan 2010 22:51:02 +0000</pubDate>
			<dc:creator>Michael Vizard</dc:creator>
			<category><![CDATA[Blogs]]></category>
			<category><![CDATA[Channel Tech Outlook]]></category>
			<category><![CDATA[Cloud Computing]]></category>
			<category><![CDATA[Managed Services]]></category>
			<category><![CDATA[backup and recovery]]></category>
			<category><![CDATA[channel]]></category>
			<category><![CDATA[Security]]></category>
			<category><![CDATA[software-as-a-service]]></category>
			<category><![CDATA[solution provider]]></category>
			<category><![CDATA[solution providers]]></category>
			<guid isPermaLink="false">http://channeltechcenter.theitsites.com/?p=899</guid>
			<description><![CDATA[There’s a lot of debate these days over where to deploy various applications. Some folks think everything should automatically juts become a service in the cloud, while others point to a variety of technical, legal and strategic reasons for why that might not be such a good idea.
For example, a lot of existing applications are [...]<br clear="both" style="clear: both;"/>
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			<content:encoded><![CDATA[<p>There’s a lot of debate these days over where to deploy various applications. Some folks think everything should automatically juts become a service in the cloud, while others point to a variety of technical, legal and strategic reasons for why that might not be such a good idea.</p>
<p>For example, a lot of existing applications are not designed to run as a service in the cloud. And yet customers will typically have 20 years of business logic tied up in that application, so rewriting that application just so it can be delivered as a service via the cloud may not make a whole lot of sense. In addition, there are certain core applications that differentiate the business from business, so running those applications on premise can represent a strategic advantage. And finally, there a host of scenarios where putting data in place outside the four walls of the company may create <a href="http://www.itbusinessedge.com/cm/blogs/vizard/patriot-act-may-hamper-cloud-computing-adoption/?cs=38395">some legal potential legal issues </a>that are best avoided.</p>
<p>And yet, <a href="http://www.itbusinessedge.com/cm/blogs/vizard/the-utilitarian-nature-of-cloud-computing/?cs=38210">cloud computing still offers a lot of immediate benefit when it comes to tactical applications</a>. For example, there are a whole range of security and backup and recovery applications that make a whole lot of sense being delivered as a service via the cloud.</p>
<p>This, of course, is where the sweet spot for solution providers is in terms of cloud computing. Longer term, there may be plenty of opportunity to run all kinds of applications in the cloud on behalf of your customers. But right now, most customers want help with the tactical stuff that consumes a lot of their time, but adds no real value to their business.</p>
<p>There will even come a day in the not too distant future where <a href="http://www.ctoedge.com/content/take-down-these-saas-walls">the distinctions between cloud computing, software-as-a-service and on-premise software will become irrelevant</a>. But in the meantime, solution providers in the channel would do well to focus on clear and present opportunities, while waiting for the next generation of enterprise computing to evolve to the point where the discussion about where the application is running is generally moot and all that really actually matters is how well are the various application components integrated.</p>
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